Billy.com Pro FAQs

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How can Billy.com help me expand my business?

We send you quality leads in real time—so you can contact customers for jobs that interest you. If you don’t have staff or funds for marketing—and even if you do, this is a super-easy way to connect with customers and expand your business. You reap the rewards from our intelligently-designed system and marketing expertise.

How does Billy.com get customers to their website?

We invest a lot in SEO and ad marketing, resulting in tons of traffic from both paid and organic traffic to our site. Our proprietary system for attracting your kind of customer surpasses that of the competition. This is just a couple of the ways you benefit from our experience.

How many leads can I get?

As many as you want. You get to set how many you receive and how frequently you want them. Are you a small trucking business with four employees? We can set the numbers low for you. Are you a huge construction company with five crews? Then we can bump it up. You’re in control of the number of leads you get.

Do I get to manage/maintain my own customer relationships?

Absolutely! We do not get involved in customer complaints and do not act as mediators. Your customers are yours to serve, dazzle and impress—and we leave you to do just that.

What types of leads does Billy.com send me?

We send you high-quality, text-verified leads from the U.S. and/or Canada with parameters you specify. Your leads can be customized by location, task, timeframe, and much more. Want weekday-only leads? You got it. If you’re a house painter looking for exterior work, filtering by task will get you the customers you want. If you’re a mover who only does big jobs, we send you only those leads.

What kind of information is included with the leads?

We send you customer name, phone number, email address, and other information specific to your industry. We do not share private information such as social security number or credit card data.

How are my leads delivered?

We deliver leads by either text or email—your choice. Make sure to add us to your email address book if email leads are your preference. Movers, we may also be able to deliver directly to your CRM (if you use one), as we’ve integrated with some of the top software providers.

Do bad leads get refunded?

Most leads will be good ones but, on the rare occasion that a bad one slips through or you get a wrong phone number, contact us right away for a credit.

What is your payment system and how does it work?

You pay per actual lead and set a monetary limit for a specified time frame. Unlike many lead generators, we don’t require contracts or monthly fees! There’s no long-term commitment. Try us out and you’ll love our easy, no-nonsense payment system.

How is Billy.com different and better than other lead services?

Each partner receives a dedicated account manager who works right here in the U.S. (Detroit area). This means you get stellar customer service when you need it. For movers, we offer our regular membership and an optional lead marketplace service that enables you to choose only the jobs you want. Our proprietary marketing practices give us a competitive edge over other lead providers—and you benefit from our expertise.

How quickly will I get leads after signing up?

After our fast, ten-minute sign-up process, you can receive same-day leads!

Who will help me if I have problems or questions?

Our partners are each assigned a dedicated account manager who works in our Detroit-area office. Hours are M-F from 9-5—plus you can email any time.