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About Contact Me Privacy

DO NOT CONTACT POLICY

Last Updated: February 9, 2026

Billy.com respects consumer communication preferences and provides this Do Not Contact Policy to explain how opt-out requests are handled across our marketplace.

1. Scope of This Policy

Billy.com operates a marketplace that connects consumers with independent service providers and businesses (“Service Providers”).

This Do Not Contact Policy applies to communications sent directly by Billy.com and explains how we process opt-out requests.

Billy.com does not control or operate the independent businesses that may receive consumer inquiries through the platform.

2. Opting Out of Communications from Billy.com

You may opt out of receiving non-essential communications from Billy.com at any time by:

  • replying STOP to any Billy.com text message

  • following unsubscribe instructions in emails

  • submitting a request through this page or contacting us directly

Once processed, Billy.com will stop sending non-essential marketing or promotional messages.

Transactional or operational messages (such as confirmations, security notices, or compliance-related communications) may still be sent where permitted by law.

3. Communications from Service Providers

When you submit an inquiry on Billy.com, your information may be shared with one or more independent Service Providers who may contact you regarding your request.

Service Providers:

  • are independent businesses

  • control their own communication practices

  • are responsible for complying with applicable laws

Opting out of communications from Billy.com does not automatically opt you out of communications from Service Providers.

To stop receiving communications from a Service Provider, you must contact that business directly.

4. Established Business Relationships

In some cases, Service Providers may contact consumers based on an established business relationship (EBR) or other lawful basis permitted under applicable law.

Billy.com does not determine or control how Service Providers rely on such relationships.

5. Processing Time

Opt-out requests submitted to Billy.com are generally processed within a reasonable period of time. During processing, you may receive limited communications already in transit.

6. Limitations

While Billy.com takes reasonable steps to honor opt-out requests:

  • we cannot retroactively stop communications already sent

  • we cannot control communications sent by third parties after information is shared

  • we cannot remove you from internal lists maintained by independent Service Providers

7. Questions or Requests

If you have questions about this Do Not Contact Policy or wish to submit an opt-out request, please contact:

Submit Your Request

Request Type

How Should We Communicate With You (Select all that apply)

Thank You!

Your request has been received and is currently being processed

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